Step Ahead IT Management Consulting Services cover all areas of technology from Oracle, SAP, Microsoft to IBM. We offer from total turnkey solutions consulting services that Step Ahead manages and deploys to engagements where we provide the resources for the clients to manage the project.
What typically matters in a managed service?
Identifying the current organizational state for the enterprise and the marketplace is often used as a baseline. Understanding the current best practices for IT, analyst and key decision makers. Implementing change readiness assessment – culture, history, constraints are some of the key elements that matter most in IT management consulting services.
We adopt Agile BI and Six Sigma BI framework in all engagements where possible and benchmark business results in relation to competitors & their best practices, identifying key KPI gaps, gain knowledge surrounding the best practices in key process areas and identifying the pain points are some of the key drivers of change.
We understand the current state of the enterprise and market as it relates to current technology implemented at the client site – inventory, standards, performance KPIs, costs, & strategic architecture. How this current state is impacting (positive and negative) the current business and operational outcomes, and is performing to defined KPIs. This helps us build the foundation for leveraging optimized technology implementation.
We adhere to executive initiatives for change– including business targets & areas for change, initiating sponsor, & empowerment of key resources. We document the business goals such as current vision, strategy, & initiatives and identify the opportunities – current performance mapped to industry benchmarks, with pain points & major opportunities are some of the governance we tend to implement in most of our engagement.
Contact Step Ahead for more details on this.