In today’s business environment, companies are challenged to collectively evaluate their enterprise-wide business systems in order to rapidly plan and adapt to changing business models, resolve operational inefficiencies, provide compliance reporting and determine areas of competitive advantage. Organizations of all sizes, across all industries are seeking to take advantage of integrated Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM) and Business Intelligence (BI) systems to drive higher levels of efficiency and effectiveness, expand global reach, enable easier financial consolidation, while providing timely and more accurate planning and visibility into operations.
To take full advantage of the synergy between Oracle’s E-business suite of ERP applications, performance management and analytical BI applications, it is imperative that a consulting firm brings adequate knowledge about all these applications and technologies. Step Ahead’s management consultants brings decades of industry experience in large, multi-location enterprise installations and maintenance, and we ensure that our consultants provide you the best of industry capabilities delivering end-to-end solutions across the entire spectrum of Oracle’s E-business suite EPM and BI solutions. We can help your company analyze, implement, develop and maintain a powerful e-business suite and EPM and BI platform that integrates all your data sources and applications including Sales Force, Oracle E-business suite, PeopleSoft, Siebel, JD Edwards, Hyperion, and third party systems.
Step Ahead’s Consulting Services can empower your company by providing a stronger understanding of your business data that enables you to optimize your operational and strategic performance. Step Ahead’s experienced consultants can assist your organization in unraveling the complex structure of business processes, determining opportunities for best practice improvement, and build a roadmap and plan to rapidly capture the best opportunities for improvement.
Analyzing and implementing the entire suite of Oracle e-business suite, or even specific modules for business areas like Internal Operations Planning, Advanced Supply Chain Planning, Human Resources or Self Service applications can be a daunting task for most companies. Step Ahead’s Implementation Services focuses on the following Oracle solutions:
E-Business Suite of Applications
Business Intelligence Enterprise Edition (OBIEE)
Analytical Applications for OBIEE (Financials, Order Management, Supply Chain, Human resources)
Enterprise Performance Management – (Planning, Financial Management, Internal Operations Planning, Essbase)
Disaster Recovery and Data Protection
Database optimization and tuning services
Integration with 3rd Party systems using Oracle’s Fusion Middleware products (BPEL, BAM)
Step Ahead’s consultants are experienced in implementing the complete spectrum of Oracle’s E-business suite, EPM, and BI Applications solutions. Using a disciplined project management approach that focuses on your company’s strategic goals, Step Ahead ensures the success of an on-time and on-budget project.
Maintenance and Support
Our engagement model begins with a 1 to 3 week discovery phase as agreed by the client. During this phase, we decide upon the AS IS and TO BE stages of the BI solution. Once we arrive at a firm understanding and agreement on this, we execute a POC that usually takes 3 to 6 weeks depending upon the nature of engagement. This then leads to 8 to 16 weeks of customization efforts in deploying OBIEE technology and applications.
We have a free remote support on what we deployed equaling to the period of engagement. There are several factors that make the typical BI environment unique. This in turn leads to challenges that are unique and is why BI implementations are carried out by specialist BI teams. The service combines on-site/off-site and off-shore consultation, dedicated BI consultants and the latest tracking and support tools.
ScenarioYour organization has a large investment in Data Warehousing and/or Business Intelligence and needs expert-level services to drive continuous improvement and maximize the value from your investment.
This engagement model will be led by a Step Ahead Client Engagement Manager (CEM) who will be a technical PM/Architect and act as a single point of access for the client. The CEM will then engage specific resources to meet clients’ needs. We will also regularly provide scheduled monthly/quarterly on-site visits. The service provides monitoring, support, defect resolution and ongoing development using our support tools. Each month the client purchases a minimum of 60 hours. This amount can be lowered or raised on a monthly basis, and includes installation and configuration of support tools, kick-off meetings and knowledge transfer. Hours that are not used are carried forward for a maximum of three months. This service is provided on a flat fee basis.
ScenarioYour organization has an existing Data Warehouse and/or BI reporting system and you need support to maintain its day-to-day running.
This engagement will be lead by a Step Ahead OBIEE Architect who will designate a support team based upon the client’s specific requirements. Clients can also be eligible for regularly scheduled monthly/quarterly on-site visits. The support team will provide up to 24 hours a month monitoring, support, defect resolution and ongoing development using our Support Tools. Each month the client purchases a minimum of 30 hours that includes installation and configuration of Support Tools, kick-off meetings and knowledge transfer. This service is provided on a flat fee basis.
ScenarioYour organization’s BI development team has a number of ad-hoc questions and issues with their on-going development and/or maintenance.
Step Ahead will provide required consulting services for an agreed hourly price, statement of work, and SLA metrics.