Information discovery is all about acquiring the source data from various repositories, cleansing and preparing it for indexing. The quality of the index built is important to the effectiveness of information discovery. A small a number of key factors dictate the effectiveness of information discovery systems. These are environment dependent, and hence the need for some customization.
The major information discovery steps include managing the entire data collection in a manner to identify all pertinent evidence associated with the matter, targeting that information for collection (forensically or otherwise), processing and identification (culling) of relevant data, and processing for hosting and legal /information review.
To do this a number of software tools and service providers exist today that assist in and help facilitate the process of information discovery. Step Ahead offers a unique way to do this and explore the possibilities for information discovery in a manner that is conducive to the organization. The next step will be to get access to CAPS™ and check out the information discovery ODL™ that you can start using right away.